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| Frequently Asked Questions |
How soon can I expect my order?
Orders delivered in the United States usually arrive within 7 to 14 business days. U.S. orders are mailed via UPS or USPS from Traverse City, Michigan. International orders usually arrive within 12 to 18 business days.
I have heard that putting vinyl in the oven can be toxic. Is this true?
While there is an odor to the vinyl, especially noticeable when you cook it, it is completely non-toxic. Some people who are sensitive to smells (especially perfumes, etc) may react to the strong smell even though it is very safe.
While doll kits manufactured in China do occasionally have serious problems (consider all the recalls on toys that have happened lately) we always recommend you check with the manufacturer as to the contents of their vinyl. Secrist vinyl is manufactured in the United States and adheres to extremely high standards requiring that the vinyl be safe enough that a person could literally eat it (don't do that!) and not suffer any toxic side effects (though I imagine this would give a bit of a stomach ache!).
Occasionally a vinyl part may have some "oil" on it from production methods but even this is non-toxic. Safety is a very big concern for us since many of our dolls go to children.
Do you sell finished newborned painted dolls?
Yes! Contact us for more information.
I've never sculpted before, are the sculpting forms reusable or do you leave it in the head and bake it all at the same time?
The sculpting forms are cooked underneath the Super Sculpey and the only way to re-use the form would be to destroy the sculpt. Refer to our sculpting form suggestion guide for more information on how to use the sculpting form.
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